I was recently asked:
"If my client has had messages flagged for "phishing" in the past, how do we clean that up?"
There was some tech talk about was there really a problem, creating SPF records, is there any existing good reputation that makes selection a different sending domain or From: a problem, and the Gmail warning:
"Many people marked similar messages as phishing scams, so this might contain unsafe content."
I checked the customer domains for reputation issues and did not find any.
I had their web person check Google master tools for any other issues associated with the domain and they did not find any issues.
The customer is using streamsend to send their newsletters
From what I can see it might be possible that streamsend uses only 1 IP for all customer outgoing newsletters?
With no apparent issues to act on my best advice was to start sending small amounts of good email to addresses who want the email and are hosted by big services (Gmail etc) and slowly ramp up the sending.
Any additional ideas?
"If my client has had messages flagged for "phishing" in the past, how do we clean that up?"
There was some tech talk about was there really a problem, creating SPF records, is there any existing good reputation that makes selection a different sending domain or From: a problem, and the Gmail warning:
"Many people marked similar messages as phishing scams, so this might contain unsafe content."
I checked the customer domains for reputation issues and did not find any.
I had their web person check Google master tools for any other issues associated with the domain and they did not find any issues.
The customer is using streamsend to send their newsletters
From what I can see it might be possible that streamsend uses only 1 IP for all customer outgoing newsletters?
With no apparent issues to act on my best advice was to start sending small amounts of good email to addresses who want the email and are hosted by big services (Gmail etc) and slowly ramp up the sending.
Any additional ideas?