How to download anything when my old email address doesnt exist anymore?

Discussion in 'Help Desk' started by Alex Lee, Feb 7, 2016.

  1. Alex Lee

    Alex Lee New Email

    Feb 7, 2016
    Likes Received:
    How do i change for the new one?? I had few attempts but it still didn't work. I'm trying randomly at the moment, but it's ask for my Microsoft password. When I enter it says "call us overprotective" and asks where i want to send the code, but u know the email address which is already there doesn't exist. Now I would like to change it out for the one that exists. I can browse internet and everything but whenever i try to download something such as app or game microsoft account asks for my password.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Hi Alex,

    It sounds like you need to contact the support for the service / app / games that's expecting your old address and have them update it to your new account if you don't have access to do it yourself from their user control panel.

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