How do I stop outlook express from blocking email?

lee91

New Email
Outlook Express blocks emails to me from my neice. Says something about being a fraud message or something like that. Does anyone know how to stop them from doing this? I want her emails. Thank you in advance.
 

popowich

EQ Forum Admin
Staff member
Hello,

What domain is your niece sending emails From: and how is she sending them?

For example something@hotmail.com w/ Mozilla thunderbird and uses xyz ISP

This sounds like she could be doing something her ISP doesn't expect and is sending using a server not covered by their SPF rules but I can't say for sure with that info and the full email headers.

Here is how to get the full email headers to help you troubleshoot the problem : Full Email Headers

:thanks: and welcome to Email Questions. -Raymond
 
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