I am sorry to be so much trouble. However, I have never been able to access my Outlook Personal or Favorite folders. JUst the ones under Personal Folders that I created in MSN or Hotmail before I came over to Outlook. I cannot flag things for follow-up. The draft and sent folders under Outlook Personal folders do contain emails -the draft folder is the ONLY draft folder I have and the sent is a copy of the sent folder in my created folders.
I called MSN about this long ago and they said I was on a diff server... blah blah blah. I want to be able to fully utilize my Outlook and be on the correct server. They were no help.
I have 3 inboxes under Outlook Personal, Favorite and under the folders I created long ago. I can only use the Inbox I created in MSN. I will send you a screen shot Of my Outlook set up- if that is ok and you tell me how as I hit print screen button to do it for you now and paste was not an option so I could not paste here.