hotmail account sending previous email to recipent

vagabond

New Email
Hi,

This is a potentially very awkward problem and I have picked this up by accident. I sent someone an email on Sunday. When I sent my next friend another email, they received this one plus the previous one not meant for them in the same message.

This has happened again today and I have since experimented by sending messages to myself and it is sending up to 6 previous messages to me.

I have completed a malaware scan today and it has removed 2 tojans but the problem with hotmail still exists. Please help.
 

vagabond

New Email
I haven't used another browser because i like IE but I can certainly try that. I shall click on your link and use those suggestions for further clean ups. I used Malwarebytes Anti Malware. The scan took over three hours and found the two trojans as stated. Thanks for your help.
 

popowich

EQ Forum Admin
Staff member
If the above ideas and the steps in the link don't help you narrow down the problem please let us know so we can help continue to troubleshoot with you.

:thanks:
 

vagabond

New Email
Hi,

I have tried some of the things you suggested. Mozilla makes no difference. Currently doing a scan of StopZilla. However, what concerns me is that this problem has occurred on 2 different computers at home which suggests it is hotmail account problem. And yet I have read that hotmail accounts themselves cannot get viruses. Is this true? Not quite sure where to go with this because I have lost confidence with sending emails now. Confidential and private material could go to the wrong person by error.
 

popowich

EQ Forum Admin
Staff member
Did StopZilla find any more infections on your computer?

Is your Hotmail still attaching old email?

It's different email each time not the same email over as over, right?
 

vagabond

New Email
Hi,
No nothing more. Also did a Spy Bot scan which found things. It is the last 2/3 emails sent it seems which also go with the actual message. Although no one has actually said this. This is how it looks in my sent box and in my inbox when people have replied.
Please can you remind me how to do a system restore to before the time it happened. This was recommended by someone else.
I wonder if it just something peculiar to my settings in hotmail suddenly[ only noticed since Sunday] and people are not actually getting the extra messages,
 

popowich

EQ Forum Admin
Staff member
I'm not convinced this can be fixed with a system restore since you mentioned you saw the problem from two computers.

To try a system restore you can go to :

Start -> Programs -> Accessories -> System Tools -> System Restore
 

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