Hotmail account locked out

Discussion in 'Hotmail' started by Aggie, Sep 12, 2017.

  1. Aggie

    Aggie New Email

    Joined:
    Sep 12, 2017
    Messages:
    1
    Likes Received:
    0
    hi,
    My husbands hotmail account has been locked out. He has gone through the process of getting a verification code and filling all required information after this stage but they still won't unlock it. He has repeated this process 5/6 times and they still won't unlock it. This is his work email account so he is very stressed and concerned to re access his account.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    9,292
    Likes Received:
    140

  3. jacqueline felici

    jacqueline felici New Email

    Joined:
    Jun 20, 2018
    Messages:
    2
    Likes Received:
    0
    I have had the same problems that this person's husband has encountered - I have been on the phone with people but they don't see very helpful - I have done recovery thing too and there are 2 emails they reference that are not mine so I did the 2 step recovery and it never works.... I am getting frustrated because I run a volunteer organization with that email address and I have a lot of personal items saved on my email folders that I urgently need access to..... I am having a hard time getting help with Microsoft..... any insight? If I have to create a new email address fine but I need access to my contacts in the email and some past information and documents.... not sure if that portion can be transferred over but I doubt it,. thank you.
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...