Help - cannot receive emails in my mail.com account

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I cannot receive emails in my mail.com account for 4 days now. When I try to send to my mail.com account, I receive this error below. I can send emails from my mail.com account, seems I just cannot receive. I've tried mail.com's contact/ support form, but no response at all. I've heard this is quite common for gmx, which is now owned by the same company as mail.com. Any ideas how to resolve this? Thanks much.

Delivery to the following recipient failed permanently: xx.xx@asia.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain asia.com by mx0.gmx.com. [74.208.5.4].

The error that the other server returned was:
550 Requested action not taken: mailbox unavailable
 
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