Hacked account

I spoke with a customer representative, approximately 30 hours ago, regarding my husbands email account. I went on line and provided all the information required concerning to his account, was informed that his account had been hacked. I provided my email address, so that they would contact me. To this moment I have not received an answer. My husbands email account is as follows: XXX1@hotmail.com. I would appreciate you contact me as soon as possible. Thank you for your help.
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