Installation issues: Errors 102 and 103
Issue
A missing Windows component called 'expand.exe' is preventing Google Chrome from installing properly.
Solution
Step 1: Check for 'expand.exe'
Step 2: Change the location of your temporary folder
Issue
A missing Windows component called 'expand.exe' is preventing Google Chrome from installing properly.
Solution
Step 1: Check for 'expand.exe'
- Go to the Start menu > Search.
- Search your computer for the following file: expand.exe
- If you're able to locate the file on your computer, move it to the following directory: C:\Windows\system32. You can also copy the file from Windows installation CDs/DVDs, if you're unable to find it on your computer.
Step 2: Change the location of your temporary folder
- Go to the Start menu > Run.
- Enter the following in the text field: C:\
- Click OK.
- Create a temporary folder by going to File > New > Folder. Name the folder 'test.'
- Go back to the Start menu > Run.
- Enter the following in the text field: cmd.exe
- Click OK.
- In the command prompt window that opens, type the following: set TMP=C:\test
- Try installing the browser again by typing the following in the command prompt window: start ChromeSetup.exe