Godaddy email problems - Is Godaddy email down?

EQ Admin

EQ Forum Admin
Staff member
Hello,

Godaddy had an interruption to their email service today.

At this time the problem should be clearing up for most users.
 

THERESA

Customer Service
What about now? My email is hosted by Godaddy. I am getting pop3 errors when I click on "get mail". I can send without a problem and a friend confirmed that my emails are being received at this time but I can not retrieve new mail. I really need my mail. What is going on??

go daddy.png
 

EQ Admin

EQ Forum Admin
Staff member
Try rebooting your computer. Your account looks OK.

It might be your anti-virus or spamfighter or some other problem.

A manual login works and the Godaddy servers show 81 emails for your account.

+OK <31557.1392658995@p3plpop11-09.prod.phx3.secureserver.net>
user theresa@****.com
+OK
pass ********
+OK
list
+OK
 
Last edited by a moderator:

THERESA

Customer Service
After I posted about my email, I realized I also couldn't get to certain websites. It was bizarre. I couldn't get to file hippo and a few other sites but could get to others without a problem.

I did some research on the internet and a couple of different pieces of advice that were identical, said to update my java. That sounded bizarre to me and didn't make a bit of sense to me. I had nothing to lose and I did update my java which needed updating and rebooted my computer. I was then able to receive email and go to all websites.

I'm not 100% certain if it was the java update or if my problem just happened to correct itself around the same time. I figured it was worth a post just in case it helps someone else.
 
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