Gmail POP3 can't fetch Exchange Server

bruceleeroy

New Email
Issue: I can send email fine on Gmail using the outgoing server for my account but I can't fetch email using POP3. This is despite the fact that the exchange server is set up for POP and other mail programs can access it fine.

Details
Email Server: Exchange 2007
Computer: Macbook Pro - Snow Leopard
Browser:Firefox

MAC MAIL SETTINGS:
Email works perfect in Mac Mail with the following settings:
Email Address: name@emailserver.com
Internal Server: mail.emailserver.com
username: rl\username - This is a required path for it to work using Mac Mail however, gmail can't even find the server with this path in.

MAC MAIL ADVANCED SETTINGS:
Internal Server Path:EWS/Exchange.asmx
Internal Port: 443 Use SSL - Checked
External Port: 80


SENDING THROUGH GMAIL WORKS GREAT WITH THE FOLLOWING SETTINGS:
USERNAME <username@company.com>
Not an alias.
Mail is sent through: mail.server.com
Secured connection on port 587 using TLS

GMAIL POP3 ERRORS:
There was a problem connecting to mail.server.com
Server returned error: "Connection timed out: There may be a problem with the settings you added. Please contact your other email provider to verify the correct server name and port."
I get this error no matter what port or if SSL is turned on or off.
Also using the path rl\ like I have to use Mac Mail causes GMAIL to not even be able to find the account.

Any ideas?
 

popowich

EQ Forum Admin
Staff member
Hello,

What is the fully qualified internet accessible domain name for the exchange server?

Does it have port 110/tcp open for pop3 (or port 995 for pop3+ssl) both on the exchange server and on any firewall devices between the internet and your exchange server?

:welcome: to Email Questions!
 
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