Fix Account

Discussion in 'Help Desk' started by SImon Joseph, Oct 13, 2017.

  1. SImon Joseph

    SImon Joseph New Email

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    Hi, can you help me to fix my hotmail account please, cause i can't receive mail?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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  3. Akhtar Zaman

    Akhtar Zaman New Email

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    Yes, I want to log in to my old yahoo account
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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  5. Pamela Oakes

    Pamela Oakes New Email

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    I have a similar situation. I had my two main accounts. Hacked and stolen. I paid a company to recover them for me. They recovered them but deleted them. Any way I can get them back. They had important information in them. One is my Department of Defense (Spouse) number . I no longer have the phone number I created them with. And each accounts were backup emails for the other
     
  6. johnson12

    johnson12 New Email

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    I think it is not possible because we need the old phone number that is updated in the account .
     
  7. Pamela Oakes

    Pamela Oakes New Email

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    {phone numbers removed for privacy}. Is the number I used in the two accounts. I can send you the
    Email addresses . Not sure if you wanted them here
     
  8. Pamela Oakes

    Pamela Oakes New Email

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  9. johnson12

    johnson12 New Email

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    You can try clicking on forget the password option and then you will see the recovery phone number in it . Do you still have the phone number ending with last 2 digits 85 ..?
     
  10. popowich

    popowich EQ Forum Admin Staff Member

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  11. Pamela Oakes

    Pamela Oakes New Email

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    Yes several times and tried the other options to verify them. And says basically can't be verified. No I no longer have the phone number ending in 85. I've moved in August 2017 to another state. And in September those accounts where hacked and stolen.
     
  12. Pamela Oakes

    Pamela Oakes New Email

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    Any idea or guidance. No have backup accounts to use the stolen email accounts where the backup accounts for those two accounts. And #ending in 85. Is gone got a new #.
     
  13. popowich

    popowich EQ Forum Admin Staff Member

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    johnson12 likes this.

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