Fix Account

Discussion in 'Help Desk' started by SImon Joseph, Oct 13, 2017.

  1. SImon Joseph

    SImon Joseph New Email

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    Hi, can you help me to fix my hotmail account please, cause i can't receive mail?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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  3. Akhtar Zaman

    Akhtar Zaman New Email

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    Yes, I want to log in to my old yahoo account
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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  5. Pamela Oakes

    Pamela Oakes New Email

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    I have a similar situation. I had my two main accounts. Hacked and stolen. I paid a company to recover them for me. They recovered them but deleted them. Any way I can get them back. They had important information in them. One is my Department of Defense (Spouse) number . I no longer have the phone number I created them with. And each accounts were backup emails for the other
     
  6. johnson12

    johnson12 New Email

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    I think it is not possible because we need the old phone number that is updated in the account .
     
  7. Pamela Oakes

    Pamela Oakes New Email

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    {phone numbers removed for privacy}. Is the number I used in the two accounts. I can send you the
    Email addresses . Not sure if you wanted them here
     
  8. Pamela Oakes

    Pamela Oakes New Email

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  9. johnson12

    johnson12 New Email

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    You can try clicking on forget the password option and then you will see the recovery phone number in it . Do you still have the phone number ending with last 2 digits 85 ..?
     
  10. popowich

    popowich EQ Forum Admin Staff Member

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  11. Pamela Oakes

    Pamela Oakes New Email

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    Yes several times and tried the other options to verify them. And says basically can't be verified. No I no longer have the phone number ending in 85. I've moved in August 2017 to another state. And in September those accounts where hacked and stolen.
     

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