EQ Forum Admin
Staff member

Are you having trouble loading and reading your email?

First, if you are using Internet Explorer, make sure that is listed in your compatibility view settings by clicking Tools and selecting Compatibility View Settings. Then type into the "Add this website:" box and click the Add button:

fastmail internet explorer compatibility view.JPG

It has also been reported that updating your security settings can help:

  • Go to the home page
  • In your web browsers click Tools and select Internet Options
  • Verify that Trusted Site is checked within your Security tab
  • Click Custom level and scroll to the Scripting settings
  • Enable the setting for Active Scripting
  • To save your changes click OK until your Internet Options are closed