- Thread starter crabman
- Start date
to Email Questions!
THERESA
Customer Service
In the future, if you start up another facebook, use back up safety measures to safeguard your account.
1st choose the settings "wheel" to the far right and select "privacy settings" on the drop down box that appears.
2nd choose "security"
There you would want to select
-"secure browsing enabled"
-"text message notifications enabled" (which means you can not log in from an unrecognized device without first typing in a code that is sent to your cell phone) if you enable this, nobody should ever be able to access your account.
-You should then fill in the "trusted contacts" section. You should select 3 people that you trust completely that can help you in the event that you are ever locked out of your account for whatever reason.
1st choose the settings "wheel" to the far right and select "privacy settings" on the drop down box that appears.
2nd choose "security"
There you would want to select
-"secure browsing enabled"
-"text message notifications enabled" (which means you can not log in from an unrecognized device without first typing in a code that is sent to your cell phone) if you enable this, nobody should ever be able to access your account.
-You should then fill in the "trusted contacts" section. You should select 3 people that you trust completely that can help you in the event that you are ever locked out of your account for whatever reason.
Last edited by a moderator:
THERESA
Customer Service
As far as the old account that you are locked out of, you can also report the account compromised
go to the profile page, select the "wheel to the right of "message" at the bottom of their cover photo.
select "report/block"
then select "report ____'s account"
then it will give an option to report it hacked.
go to the profile page, select the "wheel to the right of "message" at the bottom of their cover photo.
select "report/block"
then select "report ____'s account"
then it will give an option to report it hacked.
Last edited by a moderator:
jessica brown
New Email
You can't do this without logging into the account.. Again I cannot get into the account to make the report. Is there anyway that you can unlock my correct account from there please
jessica brown
New Email
Yes
jessica brown
New Email
I'm still trying to access my facebook account can you help
Hi Jessica,
If the information above doesn't work, try this link:
How do I remove or recover an old account I can't log into? | Facebook Help Center | Facebook
We can't directly help you get back the account, you'll need to use the process provided by Facebook.
If the information above doesn't work, try this link:
How do I remove or recover an old account I can't log into? | Facebook Help Center | Facebook
We can't directly help you get back the account, you'll need to use the process provided by Facebook.
