Emails missing from my folders in my Yahoo email

Discussion in 'Help Desk' started by cindycomer, Feb 1, 2018.

  1. cindycomer

    cindycomer New Email

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    I created folders in my email account through Yahoo. When I go to those folders the emails are not there from my laptop computer.

    I can go to my Yahoo mail through my cell phone and the emails are there in the folders. I tried deleting the Yahoo account from my computer and adding it again but this did not work.

    I want to be able to access those folders from my laptop computer not my cell phone. Also, I don't know if this makes a difference but I got a new computer and Windows 10 is the operating system.

    I'm not computer savvy so the simplest directions would be appreciated.
     


  2. johnson12

    johnson12 New Email

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    Are you using your yahoo account direct on web broswer or on third party application such as Outlook, Thunderbird ??

    If you are using on Web Browser , delete the cookies and history and try again sign out and sign in to your yahoo email . It will work
     

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