email box saying "full" even after many emails have been deleted

My emails are not getting through. Senders are getting a "Mailbox full" message.
I have been deleting emails. Note: The quantity listed in inbox is decreasing when I delete, the quantity listed in "unread" is not changing...HELP! This is my business email so is urgent. Thanks!

EQ Admin

EQ Forum Admin
Staff member

Who is your email provider and how do you read your email?

Is it possible that you are using a mail program on your computer and that you have a "leave messages on server" option checked?

You can also try deleting email from your Trash and Spam folders to correct the issue.

:welcome: to Email Questions!