E-mail sent from tutanota may be getting caught in spam filter

Discussion in 'Tutanota' started by Kim, Aug 4, 2015.

  1. Kim

    Kim New Email

    Aug 4, 2015
    Likes Received:
    When I send an e-mail from my tutanota account to my friend at his work e-mail account, he does not receive the e-mail. He thinks the spam filter at his work is blocking it. I told him to send me an e-mail at my tutanota account and to add my tutanota address to his address book. Is there something else that I should do?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Hi Kim,

    This issue have been tracked for the past several weeks here:

    Tutanota email delivers to the spam folder at Gmail | Email Questions

    Which email service does your friend use at work?

    Maybe it's using a reputation and/or RBL service that still gives the @Tutanota a poor score.

    It might help if your friend can help provide some details here too such as any spam scoring and other info recorded in the full email headers on their end.

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