mail.com not delivers mail to their costumer coming from telecomitalia's mail service ****@alice.it. That mail returns to sender with message "delivery time expired"
Failed; 4.4.7 (delivery time expired) I have been asking 'costumer support' of mail.com several times to explain this issue to me, however they DO NOT REPLY.
What is going on ?
thanks for help
Hans
i2jjh
-------------------------------------------------------------
source code of returned mail hereafter ,
(user names replaced by *********) :
From - Sun Jun 02 08:10:28 2013 X-Account-Key: account2 X-UIDL: 12496 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: <> Received: from smtp201.alice.it (10.192.86.97) by cpms-2c1.cp.alice.it (8.6.060.11) id 51A621BA001C07B9 for *********@alice.it; Sat, 1 Jun 2013 21:42:08 +0200 Received: by smtp201.alice.it (8.6.060.15) id 5123901C07BC8EC9 for ********@alice.it; Sat, 1 Jun 2013 21:42:08 +0200 From: Mail Delivery Service <postmaster@alice.it> Subject: Delivery Status Notification To: **********@alice.it Date: Sat, 1 Jun 2013 21:42:08 +0200 Message-ID: <5123901C07BC8EC6@smtp201.alice.it> X-CP-Transaction-ID: 5123901C07BBD6F8 X-CP-For: *********@mail.com MIME-Version: 1.0 Content-Type: Multipart/Report; report-type=delivery-status; boundary="========/5123901C07BBD6F8/smtp201.alice.it" X-Antivirus: avast! (VPS 130601-0, 01.06.2013), Inbound message X-Antivirus-Status: Clean This multi-part MIME message contains a Delivery Status Notification. If you can see this text, your mail client may not be able to understand MIME formatted messages or DSNs (see RFC 2045 through 2049 for general MIME information and RFC 1891 through 1894 for DSN specific information). --========/5123901C07BBD6F8/smtp201.alice.it Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 8bit - These recipients of your message have been processed by the mail server: *******@mail.com; Failed; 4.4.7 (delivery time expired) --========/5123901C07BBD6F8/smtp201.alice.it Content-Type: Message/Delivery-Status Original-Envelope-ID: <51AA4055.9050408@alice.it> Reporting-MTA: dns; smtp201.alice.it Received-from-MTA: dns; [127.0.0.1] (79.16.163.147) Arrival-Date: Sat, 1 Jun 2013 20:41:27 +0200 Original-Recipient: rfc822;*****@mail.com Final-Recipient: rfc822; *****@mail.com Action: Failed Status: 4.4.7 (delivery time expired) --========/5123901C07BBD6F8/smtp201.alice.it Content-Type: Message/RFC822 Return-Path: <***********@alice.it> Received: from [127.0.0.1] (79.16.163.147) by smtp201.alice.it (8.6.060.15) (authenticated as ***********@alice.it) id 5123901C07BBD6F8 for *****@mail.com; Sat, 1 Jun 2013 20:41:27 +0200 Message-ID: <51AA4055.9050408@alice.it> Date: Sat, 01 Jun 2013 20:41:25 +0200 From: =?ISO-8859-15?Q?************= <************@alice.it> Reply-To: **************@alice.it User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20130509 Thunderbird/17.0.6 MIME-Version: 1.0 To: *****@mail.com Subject: test aus alice Content-Type: text/plain; charset=ISO-8859-15; format=flowed Content-Transfer-Encoding: 7bit X-Antivirus: avast! (VPS 130601-0, 01.06.2013), Outbound message X-Antivirus-Status: Clean test aus alice --========/5123901C07BBD6F8/smtp201.alice.it--
Failed; 4.4.7 (delivery time expired) I have been asking 'costumer support' of mail.com several times to explain this issue to me, however they DO NOT REPLY.
What is going on ?
thanks for help
Hans
i2jjh
-------------------------------------------------------------
source code of returned mail hereafter ,
(user names replaced by *********) :
From - Sun Jun 02 08:10:28 2013 X-Account-Key: account2 X-UIDL: 12496 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: <> Received: from smtp201.alice.it (10.192.86.97) by cpms-2c1.cp.alice.it (8.6.060.11) id 51A621BA001C07B9 for *********@alice.it; Sat, 1 Jun 2013 21:42:08 +0200 Received: by smtp201.alice.it (8.6.060.15) id 5123901C07BC8EC9 for ********@alice.it; Sat, 1 Jun 2013 21:42:08 +0200 From: Mail Delivery Service <postmaster@alice.it> Subject: Delivery Status Notification To: **********@alice.it Date: Sat, 1 Jun 2013 21:42:08 +0200 Message-ID: <5123901C07BC8EC6@smtp201.alice.it> X-CP-Transaction-ID: 5123901C07BBD6F8 X-CP-For: *********@mail.com MIME-Version: 1.0 Content-Type: Multipart/Report; report-type=delivery-status; boundary="========/5123901C07BBD6F8/smtp201.alice.it" X-Antivirus: avast! (VPS 130601-0, 01.06.2013), Inbound message X-Antivirus-Status: Clean This multi-part MIME message contains a Delivery Status Notification. If you can see this text, your mail client may not be able to understand MIME formatted messages or DSNs (see RFC 2045 through 2049 for general MIME information and RFC 1891 through 1894 for DSN specific information). --========/5123901C07BBD6F8/smtp201.alice.it Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 8bit - These recipients of your message have been processed by the mail server: *******@mail.com; Failed; 4.4.7 (delivery time expired) --========/5123901C07BBD6F8/smtp201.alice.it Content-Type: Message/Delivery-Status Original-Envelope-ID: <51AA4055.9050408@alice.it> Reporting-MTA: dns; smtp201.alice.it Received-from-MTA: dns; [127.0.0.1] (79.16.163.147) Arrival-Date: Sat, 1 Jun 2013 20:41:27 +0200 Original-Recipient: rfc822;*****@mail.com Final-Recipient: rfc822; *****@mail.com Action: Failed Status: 4.4.7 (delivery time expired) --========/5123901C07BBD6F8/smtp201.alice.it Content-Type: Message/RFC822 Return-Path: <***********@alice.it> Received: from [127.0.0.1] (79.16.163.147) by smtp201.alice.it (8.6.060.15) (authenticated as ***********@alice.it) id 5123901C07BBD6F8 for *****@mail.com; Sat, 1 Jun 2013 20:41:27 +0200 Message-ID: <51AA4055.9050408@alice.it> Date: Sat, 01 Jun 2013 20:41:25 +0200 From: =?ISO-8859-15?Q?************= <************@alice.it> Reply-To: **************@alice.it User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20130509 Thunderbird/17.0.6 MIME-Version: 1.0 To: *****@mail.com Subject: test aus alice Content-Type: text/plain; charset=ISO-8859-15; format=flowed Content-Transfer-Encoding: 7bit X-Antivirus: avast! (VPS 130601-0, 01.06.2013), Outbound message X-Antivirus-Status: Clean test aus alice --========/5123901C07BBD6F8/smtp201.alice.it--