custom domain incoming and outgoing configuration settings

Sniper41m

New Email
In case of a custom domain (for example : www.abc.com) which has cpanel access. Also , if the client uses xyz ISP's internet . Then, what might be the incoming and outgoing configuration settings ?

Is it ?
Incoming: mail.abc.com
Outgoing: mail.abc.com

OR is it?
Incoming: mail.abc.com
Outgoing: smtp.xyz.com
 

EQ Admin

EQ Forum Admin
Staff member
Hi sniper,

It depends where the owner of the domain has pointed the records in their zone file and if those servers support sending & receiving as that domain name.

If ABC has cpanel access, then most likely they can send through their cpanel server, and also most likely they can send email through smtp.isp.com while connected with an internet connected provided by isp.com
 

Sniper41m

New Email
Hi sniper,

It depends where the owner of the domain has pointed the records in their zone file and if those servers support sending & receiving as that domain name.

If ABC has cpanel access, then most likely they can send through their cpanel server, and also most likely they can send email through smtp.isp.com while connected with an internet connected provided by isp.com

Thanks popowich,

for clearing the confusion.
 
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