CONFUSION WITH TWO COMPUTERS

Discussion in 'Help Desk' started by louise hurley, Mar 14, 2017.

  1. louise hurley

    louise hurley New Email

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    I live in England and visit family in the states twice a year for two months. When there, I use my mother's computer. Before leaving, I logged out and assumed she could easily access her email. She called me recently and said that when she had gone into her email, it was a complete blank.

    I then tried her email from here, and since my email address is in her recovery mail, I had to get a verification code from MINE to access it. How can she get her email working again? I CAN do it but she can't/
     


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