Can't reply or create new emails

Charlie

New Email
Can't reply to emails or create new emails in my hotmail account on my IPad, when I try to reply or create a new email I get a message which says, "Sorry, there was an error, try again" this suddenly happened two days ago. Any help or suggestions of why it's happening g would be much appreciated.
 

EQ Admin

EQ Forum Admin
Staff member
Hi Charlie,

First step on the iPhones and iPad's is to power cycle them. Turn the power back off and on.

If that doesn't help, how are you reading and sending Hotmail on your iPad?

The Outlook app? The iOS mail app? The safari web browser? Something else?
 

EQ Admin

EQ Forum Admin
Staff member
If you go to Settings -> General -> Software Update do you have an iOS update available?

In the meantime while we figure this out, it might be worth downloading and trying the Microsoft Outlook app.
 
Top