Can't open messages on Hotmail.

Discussion in 'Help Desk' started by Stevebee, Feb 19, 2012.

  1. Stevebee

    Stevebee New Email

    Feb 19, 2012
    Likes Received:
    I cannot open messages on my Hotmail account. There is a pennant, an X, and an envelope with an arrow in it to the left of the subject column. Can anyone help me to be able to open my messages and turn off the 3 symbols that I mentioned above if necessary.

  2. EMQjl

    EMQjl Greylisted

    Feb 20, 2012
    Likes Received:
    If you hover over these symbols, you'll see little pop-ups with explanations.
    1) The "pennant" is a flag you can mark any message with for reasons which are entirely up to you. Usually it is used to mark messages you consider important
    2) The X means "delete"
    3) envelope+arrow means "make read/unread"

    And, finally, to open the message, click anywhere on the text in the Subject or From columns.

  3. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Hi Stevebee,

    There are a couple guides and other troubleshooting steps found within this discussion :

    Can't open or delete hotmail messages

    Please let us know which solution fixes the problem for you so we can rank it higher in our troubleshooting guides.

    :welcome: to Email Questions!

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