can't gain access to my hotmail acvkhnt


New Email

I have not been able to gain access to my hotmail account for a week now.
Says someone else maybe using my account.

I have filled in the recovery form 3 times and says not enough information to verify its my account.
I can't remember anymore info than I have put in.

Spoke to customer services on Monday and no replies so called again today to be told to fill in online form.
Told them I have 3 times but they were so unhelpful.
I need to gain access to as linked to most things I am subscribed to.
Can you help me gain access to my account pleae