Can't enter username or password


New Email
When I try and enter either my email address or password I get a delayed reaction. I press the keyboard but no letters enter in my email. What I do get is, an annoying circle that makes a sound. I have tried for several months now and sometimes I get in and sometimes I just want to pull my hair out. I have tried on different browsers and even at the library to no avail but just the same problem. Can anyone tell me why this is happening because I haven't a clue.


EQ Forum Admin
Staff member
Is this when trying to login to

I'd start with some general troubleshooting including using Secunia PSI to help get all of your programs updated, CCleaner to help clean up your computer and caches, and turn off any addons & toolbars that you don't need installed in your web browsers.
Last edited:


New Email
Thanks I will try that. I will let you know how I get on. Also occasionally I do get letters appearing but it takes so long.