TK Trooper
New Email
O.K i've found my way to you guys as everything i have found on the ne closely related to this issue has failed to help me. I have tried various methods from threads on this forum too with no success.
So this is my problem.....
About 2 to 3 weeks ago i noticed i was no longer able to open my emails on the computers in my workplace (a hospital ward). I can log into my account, but when i click on an email to open it nothing happens, or if i click on the various folders down the left hand side of the screen again nothing happens.
My first thought was the IT dept here has in some way put some kind of block on hotmail. Although other work collegues are able to log in to their hotmail accounts and open their emails with no problem. I tried logging into my account on various computers but get the same issue on each one, yet others are still able to access their accounts on the other comps too. I can access my emails as normal on my iphone, ipad and home computer, just not in work. I can't see it being the IT dept as others are still able to access theirs, if it was it would surely effect everyone.
Before anyone post links or suggests changing settings, scanning computers please bear in mind, as mentioned these are work computers so messing with settings, downloading programs and scanning is not really an option as those things are only accessible by the admin. I also can't ask them for assistance as they will not entertain it with it not being a work related issue. I appreciate that these conditions may very well mean that the issue can't be fixed, but i would at the very least like to know why this is happening or what is causing it. Why does it seem to be only happening to me? Maybe someone here will be the first to solve this issue as all other suggestions have failed.
Thank you all in advance for any help, suggestions or explanations you may be able to offer.
P.S Not sure if this is relevant but i do get the error message in the bottom left corner. Below is the error details that display when i double click the yellow triangle
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; InfoPath.3)
Timestamp: Thu, 12 Jun 2014 01:06:57 UTC
Message: Script error
Line: 0
Char: 0
Code: 0
URI: https://a.gfx.ms/App0_fbLB6XVgLXqfNeM2_G6U1A2.js
Message: Script error
Line: 0
Char: 0
Code: 0
URI: https://a.gfx.ms/App1_oyN1OPLuWo4xF_Yuo5OURA2.js
So this is my problem.....
About 2 to 3 weeks ago i noticed i was no longer able to open my emails on the computers in my workplace (a hospital ward). I can log into my account, but when i click on an email to open it nothing happens, or if i click on the various folders down the left hand side of the screen again nothing happens.
My first thought was the IT dept here has in some way put some kind of block on hotmail. Although other work collegues are able to log in to their hotmail accounts and open their emails with no problem. I tried logging into my account on various computers but get the same issue on each one, yet others are still able to access their accounts on the other comps too. I can access my emails as normal on my iphone, ipad and home computer, just not in work. I can't see it being the IT dept as others are still able to access theirs, if it was it would surely effect everyone.
Before anyone post links or suggests changing settings, scanning computers please bear in mind, as mentioned these are work computers so messing with settings, downloading programs and scanning is not really an option as those things are only accessible by the admin. I also can't ask them for assistance as they will not entertain it with it not being a work related issue. I appreciate that these conditions may very well mean that the issue can't be fixed, but i would at the very least like to know why this is happening or what is causing it. Why does it seem to be only happening to me? Maybe someone here will be the first to solve this issue as all other suggestions have failed.
Thank you all in advance for any help, suggestions or explanations you may be able to offer.
P.S Not sure if this is relevant but i do get the error message in the bottom left corner. Below is the error details that display when i double click the yellow triangle
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; InfoPath.3)
Timestamp: Thu, 12 Jun 2014 01:06:57 UTC
Message: Script error
Line: 0
Char: 0
Code: 0
URI: https://a.gfx.ms/App0_fbLB6XVgLXqfNeM2_G6U1A2.js
Message: Script error
Line: 0
Char: 0
Code: 0
URI: https://a.gfx.ms/App1_oyN1OPLuWo4xF_Yuo5OURA2.js