Can't access email


New Email
I have tried at least 20 times to log onto my primary AOL email account for at least the last 2 hours and keep getting a message saying that my mailbox is "temporarily unavailable" and to try again. I can access a secondary email account with no problem, so the issue seems to be with that one mailbox. I contacted the AOL Live Chat people and was number 240 in the queue. I called their 800 number and was told there would be at least a 30 minute wait. I have to have access to my email to do my work. Can someone help me resolve this?


Valued Member
Hi, mindi

Welcome to the forums. :)

I'm afraid I can't answer your question. You'll have to wait til Ray has time for that.

But, FWIW, I did notice at another email site that there's a thread where some people are saying AOL has been giving them trouble today. So, it may not be you; it may be all AOL's fault. That may explain the long line at their help desk. :(