Cannot Open Email

Fauzia

New Email
Using IE, I have opened my Hotmail account. I see the email listings, but when I click on any email, it fails to open. I am also unable to delete emails or write a "new" one. This is a recent problem. Any suggestions about how to resolve it?
 

blenheimfire

Valued Member
Hello all

Using IE, I have opened my Hotmail account. I see the email listings, but when I click on any email, it fails to open. I am also unable to delete emails or write a "new" one. This is a recent problem. Any suggestions about how to resolve it?

Fauzia can you please open Hotmail with another browser for testing? Try opening in Firefox and see what happens. Does the mail load? Try to delete does it allow you? If the answer is yes I believe the issue is with IE security settings which need to be adjusted.

I would also put hotmail.com in your trusted sites zone.
I am sure you will find another browser lets you in without issue.

Let us know what you find!!!

Gerry

I cannot open my emails or delete them. This has been a problem for 2 days now.

Can you please explain what browser you are using?
Can you try another browser?

Let us know how you make out.

Welcome to the forum.

Stephen:siterock:
 

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