Can not Receive Emails From a Specific Domain

Discussion in 'Email Discussions' started by Khalid Hussein, Feb 2, 2017.

  1. Khalid Hussein

    Khalid Hussein New Email

    Joined:
    Feb 2, 2017
    Messages:
    1
    Likes Received:
    0
    Hello Everyone,
    This Problem started when we changed our Server Hosting Company,
    to one Domain(@se.com.sa) after that we changed the company again and now we can receive from this domain.
    but the same problem started now to another domain(@aramco.com).
    they don't have bounce back messages when i checked the server ,there was no E-mails reached to our server.

    (aramco.com) told us 100% that the problem is not from there end,
    And Actually This is aramco (world’s top exporter of crude oil and natural gas liquids.)
    i don't think they have such a silly problem,
    Please Help.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    9,199
    Likes Received:
    136
    Can you ask them for the delivery logs showing delivery to the new email provider? With that, you'll have evidence for the new provider to ask them to trace the email from after it was accepted by their servers.
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...