Hi there,
I am using a home grown email marketing tool and IMail Server as the email server. The email marketing tool allows me to define a standard account (i.e. Alias <email address>) as a standard FROM. When I send a campaign all emails get delivered from the standard FROM and the bounced emails go back to the FROM email address. All good there.
But when I change the standard FROM email address to another email address from a different domain, even though the emails get delivered OK (FROM the new email address), the bounced emails are nowhere to be found. What is causing this and is this a generic problem or just with my email marketing tool?
Thanks.
DS
I am using a home grown email marketing tool and IMail Server as the email server. The email marketing tool allows me to define a standard account (i.e. Alias <email address>) as a standard FROM. When I send a campaign all emails get delivered from the standard FROM and the bounced emails go back to the FROM email address. All good there.
But when I change the standard FROM email address to another email address from a different domain, even though the emails get delivered OK (FROM the new email address), the bounced emails are nowhere to be found. What is causing this and is this a generic problem or just with my email marketing tool?
Thanks.
DS