block not avaliable

Discussion in 'Help Desk' started by lwatson, Dec 10, 2018.

  1. lwatson

    lwatson New Email

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    I was wondering why Im not given the option to block emails. The block button is faded out and i cannot click it
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Which email service do you use?
     

  3. lwatson

    lwatson New Email

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    yahoo
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Did you checkbox the email before marking as spam? Is it an email from Yahoo that can't be blocked? Are you using the webmail or the Yahoo email app?
     
  5. lwatson

    lwatson New Email

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    these are random spam emails for hookups and dates and sex mostly harassing stuff. But regardless of the email the block option is not avaliable. And i use the webmail at work and the app at home
     

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