Apparently your account will be used by another user

sefa

New Email
i do everthing but its dont work i get an email on other email adress but dont work they say i need more information but i dont know more than it pls help me. and yes my english is not so pretty...
 

popowich

EQ Forum Admin
Staff member
Hi sefa,

Can you take a screen shot of the error you're seeing and attach it in a reply?
 

THERESA

Customer Service
I think they might mean they've been hacked or locked out and can't access their account. It's saying they're not giving enough info?

Is that correct Sefa? Are you locked out of your email? You can't log in? If so, what email are you using?
 

sefa

New Email
microsoft-1.png

microsoft-2.png
 
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sefa

New Email
if i complet it i get this message
Unbenannt.png


its german language
 
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