AOL HELP............. NO HELP!!

Discussion in 'AOL' started by sandymmm, Jan 1, 2017.

  1. sandymmm

    sandymmm New Email

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    I have been without my aol free email for 48 days. I contacted them initially by phone, they told me it had been cancelled but gave no reason. Further phonecalls to them, they said it had been passed to a Special Department whom I wasn't allowed to contact..... they would contact me in a couple of days........... that was 46 days ago! I have heard nothing since. Any advice???????
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    According to the AOL Help site, these are the current best link and phone number for help from AOL:

    Use this link to recover your password - i.aol.com
    Call this phone number - 1-855-622-4946 (Mon-Fri 8am-1am ET and Sat-Sun 8am-10pm ET).
     

  3. sandymmm

    sandymmm New Email

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  4. sandymmm

    sandymmm New Email

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    tried, said my account has been cancelled !
     
  5. popowich

    popowich EQ Forum Admin Staff Member

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    That stinks. There probably isn't anything you can do to get back the free AOL account. :(

    If you want to avoid having this problem again in the future, consider registering your own domain name.

    Many registrars include free email hosting with domain purchases, and you'll be guaranteed at least a minimal level of support for your email.
     

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