When I backup my email with Acronis I get a "last backup failed" error message and with the aid of Acronis support narrowed the problem down to the fact that the folder in my data files containing my messages has a different name to the folder name Acronis is nominating to backup from. ie the folder name in my Live Mail Data is called clara.co ( p933 and that being asked for in Acronis is clara.co (peter.picthall4d) which is my true email address. I think the solution is to completely remove Live Mail including all the data files associated with it and re-create my email account with clara. However before I do that I need to back up my contacts and messages. When I do this my backup file contains the odd folder clara.co.(p 933 which does contain all my messages and message folders. I have no idea where this comes from but it certainly looks odd. Can anybody out there help with being able to save me messages and contacts and then a total deletion of Live Mail and a complete clean rebuild using the same email address etc with clara and then re-establishing my folders and contacts please.