Account had been blocked

[julyap89]

Hi, my hotmail account had been blocked and it sent the verification link to my alternate email which that didn't use and forgot password long time ago.

Actually i set another alternate email address but it just sent to the first one. what should i do to recover my account?

 

[THERESA]

HERE is the link for hotmail account problems. Note there are 3 pages if you can't find a solution for you on the first page, continue to click to pages 2 and 3. I'm including a screenshot in case you aren't familiar with forums. I hope this helps!