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As a newly registered party on your site I am truly surprised and gratified at the response times and the quality of advice. Thanks very much for sharing your experiences and suggestions. I will try the paths you suggested I explore. I am left wondering why it is so difficult to obtain any...

The offending files are listed with full names preceding .doc or .docx. All .xls files download properly. Thanks for your prompt reply. Ron

Excel files attached to received emails in my Hotmail Inbox continue to download properly. However, downloads of Word files attached to emails are failing. This problem is new and never experienced before. Typical Word files so far are small (10 – 20 KB). A standard download process is...