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I'm not sure what they did, but they did say that they could not resolve the issue and that they would have to uninstall Incredimail. They instead installed Mozilla Thunderbird. They said that it was much better then Incredimail. But that did not help at all. I still couldn't receive my...

Thank you for replying popowich...I uninstalled Incredimail then reinstalled it again then I rebooted my laptop. After signing on to Incredimail I had to go through the whole process of creating an account. It seemed to have helped, I am now receiving my emails on my laptop with no problem.

Each night I turn off my laptop before I go to bed, the next day I turn it on to check my emails. I can only receive the emails that are sent when my laptop is on, I do not get the emails that were sent while my laptop was off. I've tried resetting my email account and I also uninstalled and...