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Hello, Thank you for your comments I use Live Mail and if you can post screen shots that would be very helpful, I am not the best when things go wrong with computers.

I can see from a link by Popowich that it is connection dropped connection closed, thank you, does anyone know h What I can do to fix this please ?

Hello, I keep getting the following error message. I am not sure what to do. It seems that I'm not always getting emails through and I don't know whether the ones I'm sending are getting through. Any offers please ? > Unable to send or receive messages for the Sky (avril3) account. Header...