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Hi Big Dan Thank you for your reply to my email. I must apologise for taking so long to reply but my wife's computer crashed on the weekend and we've been in one hell of a mess. We've just about recovered everything of importance by now. I was sick to death of Thunderbird so I followed...

Hello When I open Thunderbird to read or write emails there is a folder called Thunderbird containing a number of the program files. I don't know how I managed to get it there but I'm trying to get rid of it. I have edited my Thunderbird profile and removed the offending folder in all...

Greetings I've got 2 problems with Thunderbird which I would really appreciate some help on. 1 Following my computer's hard drive failing and a new one installed, a number of emails I'm receiving are blank, except for the name and address - I guess this is called the header. The body of...

Hello again My apologies re MozBackup query. I visited the maker's site - which I should have done in the first place - and this is a problem they are aware of. I downloaded their Alpha1.5 version - at user's risk - and it worked. I'm still puzzled why version 1.4 would work on one computer...

Hello My wife Madeleine has MozBackup on her 2 Laptops (running Windows 7) for backing up Thunderbird. It works perfectly on one computer and won't work on the other. I have uninstalled it and reinstalled it several times and everything goes well until I try to do a back up of the emails...

Hi Big Dan Greetings to you. Yes, we got the ASUS back, problems and all. But fate stepped in and lent a hand as Madeleine and I were out shopping. We came across this little computer shop I'd never noticed before and went in and spoke to the owner. He came across a couple of days ago and...

Hi Big Dan How the wheel of fortune turns. Madeleine's ASUS Laptop has just "died". Perhaps I cursed it once too often. So, it's off to the supplier for repair and just maybe they'll fix it - one way or another. Best regards trader

Hi Big Dan Many thanks for your response. I have to agree with you, but things have become quite desperate. Yesterday, we were trying to scan a document into the computer and everything went crazy. We've got one of those HP multi-function printers - dreadful things - and Windows 7 decided...

Hi Raymond Please excuse my delay in replying but I couldn't find the thread - until now. We've decided to use Thunderbird for every-day emails and Outlook for the domain emails. Also considering giving Windows 7 the boot and returning to XP Pro on Madeleine's new ASUS laptop. Many thanks...

Hi Big Dan Thanks a million for your very generous offer. I'm currently considering ditching Windows 7 and returning to XP Pro. My big concerns, of course, are the enormous amount of work this will involve and that this desperate measure may not fix the problem. Do you have a view on this...

Hi Big Dan Many thanks for your email and my apologies for taking so long to reply. The only warning we receive is that the user name or password is invalid. We've decided that the only solution is to use Thunderbird for emails from our ISP and to use Outlook for emails from the domain, and...

Hi Raymond Thank you for your replies. I must apologise for the delay in responding but, although I have tried, I couldn't remember how to do so. Must be getting old. I do have Thunderbird 3.1.2. but I am slowly becoming more tolerant of it and I think I can probably live with it. The major...

On Saturday I was in Thunderbird when an alert popped up asking if I would like to upgrade to the latest version. Without thinking about it I clicked on OK and then suddenly realised I had made a terrible blunder. The new layout of Thunderbird is quite different than the version I was used...

Hi Raymond We're still having awful problems with Thunderbird on my wife's ASUS computer running on Windows 7 at 64 bits. Her other computer, which runs on XP Pro SP3, has no problems with Thunderbird when it comes to retrieving emails from her domain site. But with the ASUS we keep getting...

Hi Dan I knew you had to be right about resolving the problem I was having with Thunderbird and the IMAP server. So I kept at it and, finally, success. The IMAP server is now reading POP and our problems seem to be over - for the time being anyway. Many thanks, once again, for your advice...

Hi Dan Thank you for your suggestion. I've tried that a few times but Thunderbird seems to be determined to make life difficult. But I'll give it another try and maybe I'll do something that will scare the hell out of Thunderbird. Take care Trader

Greetings My wife has a laptop running on Windows 7 with Thunderbird as her email client. She has a separate domain name and Thunderbird shows that it has an IMAP server, whereas it is a POP3 server. I've tried everything I can think of to edit the server from IMAP to POP3 but without...

Thanks, again, Big Dan. I didn't know about the Ctrl A function (and probably a million other things) and it will come in very handy. I've seen my computer technician doing all sorts of short-cuts but was too slow to see what he'd done. I must set up a file recording all these great tips so...

Greetings Raymond I. too, would like to thank you and all at emailquestions for the wonderful help I have been freely given over the last few months. Is there any way I could make a donation or pay a membership fee to help ensure that this jewel of a site keeps going? Both you and Big Dan have...

Big Dan You're a genius! Thanks a million. I've spent untold hours trying to discover the hidden secret to this puzzle and you've solved it in a matter of seconds. I must say that I don't do a lot of drops and drags and it would never have occurred to me to do it. I can't tell you how...