Forgotten pasword

Thomas Hoggle

New Email
Have a brand new computer can't get in it because I forgot password. And I've tried so many, I am locked out. I have reached out to you and you keep telling me I need more information. My name, dob, email, home address and phone number should be enough to get a password reset and unlock my account.
 

dwight.miller

New Email
I have never had need for a password to access email prior to this experience so know no password, however there is a note on my screen entitled "Internet Email - dwight.miller" which identifies the Server: as smtp.rcn.com and User Name: as dwight.miller and asks for a Password: (in which 7 asterisks appear) and a block entitled "Save this password in your password list" followed by blocks for "OK" and"Cancel". This message appears on my screen always, no mater what else is on the screen. I can get it to leave only for a moment so that I can read what is behind it but it reappears in about 2 seconds. What password can I offer it so as to get rid of the message?
 

Paula Hampton

New Email
I accidentally deleted my account and my old cell number was {old cell} but my new one is {new cell} A support team said it would cost me over a hundred dollars to get it back
 
Last edited by a moderator:
Top