Roland Garofalo
New Email
I need some serious help getting back into my account, as soon as possible.
I am interning abroad in China, and to no real surprise, I am now locked out of my account with virtually no way to get back into it. Hotmail thinks I am somebody else trying to hack my account, since I have to use a VPN to access my email.
I tried doing the account recovery form, but I don't have enough information since this account is really only used to sign up for services and programs (I pretty much have NO sent emails, or made folders, or anything like that).
I am unable to do the "Send Text" or "Phone call" recovery option since, once again, I am in China and there is no way for me to receive these texts or calls.
I looked everywhere for an email to contact, but this forum was all I can find. It is very important that I get back into my account; I need to access it to change some account settings for a program related to the work I am doing. Is there anyway I can recover my account?
I am interning abroad in China, and to no real surprise, I am now locked out of my account with virtually no way to get back into it. Hotmail thinks I am somebody else trying to hack my account, since I have to use a VPN to access my email.
I tried doing the account recovery form, but I don't have enough information since this account is really only used to sign up for services and programs (I pretty much have NO sent emails, or made folders, or anything like that).
I am unable to do the "Send Text" or "Phone call" recovery option since, once again, I am in China and there is no way for me to receive these texts or calls.
I looked everywhere for an email to contact, but this forum was all I can find. It is very important that I get back into my account; I need to access it to change some account settings for a program related to the work I am doing. Is there anyway I can recover my account?