Scheduled Maintenance

I cannot log into my email and when I try the following message pops up:
Scheduled Maintenance

We are undertaking some essential, but extensive maintenance to improve Yahoo! Mail. During the maintenance period, some users may experience problems accessing Yahoo! Mail.

We sincerely apologize for this inconvenience. Your account is in great shape and we are working to have it available again as quickly as possible.

Yahoo! Mail Team


It has been HOURS...HELP
 

EQ Admin

EQ Forum Admin
Staff member
Hi Susan,

These guides have helped the most for Yahoo problems during the last 48 hours:

Yahoo Error 14 | Email Questions

Temporary error: ymws:Server.MailboxOpenFailed | Email Questions

How to fix the "Yahoo recommends you upgrade your web browser" notices (IE,Firefox,Safari,Opera) | Email Questions

How to troubleshoot Yahoo Mail accounts with connection problems and browser timeouts | Email Questions

Yahoo is experiencing a lot more complaints than normal this morning.

There is probably a service issue mixed in with the usual problems that can be cleared by the guides that help fix software conflicts between your computer and Yahoo Mail.

If any of the information from the above links helps to fix the scheduled maintenance notice please let us know so that everyone else can benefit from the information too.
 
Last edited:

kristy

New Email
how long we are down and the ETA!

share your stories plz about total time down and errors and messages

i am going to track it

:siterock:
 

EQ Admin

EQ Forum Admin
Staff member
I understand that lots of Yahoo users are having problems, for days even, but FWIW my yahoo mail has been working OK.
 

EQ Admin

EQ Forum Admin
Staff member
UK Yahoo members are reporting they are able to send email again to other services such as Gmail.
 

EQ Admin

EQ Forum Admin
Staff member
Is it true that users who can't get to the Yahoo Mail web site are still able to access their mail with the Yahoo Mail App on their phones or tablets?
 

dhuru9

New Email
I am too not able to access emails due to Scheduled Maintenance.I am able to login, but not able to access my emails. Tried using another account to login to yahoo mail, this works. This is so frustrating..
 

dhuru9

New Email
All I see is the below message after successful login

Scheduled Maintenance

We are undertaking some essential, but extensive maintenance to improve Yahoo! Mail. During the maintenance period, some users may experience problems accessing Yahoo! Mail.

We sincerely apologize for this inconvenience. Your account is in great shape and we are working to have it available again as quickly as possible.

Yahoo! Mail Team
 

emma

New Email
how long we are down and the ETA!

share your stories plz about total time down and errors and messages

i am going to track it

:siterock:

I wish I knew the ETA - my e-tickets for vacation are in my inbox, and of course now I can't access them!! Been down for 24hours+ now :hammer:
 

EQ Admin

EQ Forum Admin
Staff member
The last update from Yahoo Care said a few more hours, 8 hours ago.

"We're aware that some of our users are unable to access Yahoo Mail. We are aiming to restore all access by 1:30pm PT. Apologies."

Hopefully it will not be too much longer.
 

p2pdancer

New Email
The last update from Yahoo Care said a few more hours, 8 hours ago.

"We're aware that some of our users are unable to access Yahoo Mail. We are aiming to restore all access by 1:30pm PT. Apologies."

Hopefully it will not be too much longer.

1:30 pm?
On what day?
I need to get into my email.

I know everyone does and I don't want to shoot the messenger but what do we do here?
How are we supposed to trust yahoo after this major hiccup?

Would like to get into my account and close it so I can forward my new address to gmail. So this is a problem as well.
 

EQ Admin

EQ Forum Admin
Staff member
Last edited:

EQ Admin

EQ Forum Admin
Staff member
The new error message users are receiving appears to be:

Can't talk now. System's down.
Sorry for the holdup. Looks like a temporary glitch in our network has part of Yahoo!7 Mail down, so you're briefly without service. Rest assured the alarms are blaring in the basement and our team is working frantically to get you up and running ASAP. Again, the snag is on our end — so there's no need for you to do a thing.
Yahoo!7 Mail Team"
 

Oldman65

New Email
It has been over a day now for this “scheduled maintenance” mess. Each Yahoo account is assigned to a mail “farm”. Your can see your mail farm ID at the beginning of the URL. Mine is “us.f1614.mail”. It would have been nice for Yahoo to switch the mail farm servers to the backup mail farm servers. But that would be similar to asking NASDAQ to switch to their backup computers when the primary computers are down and stocks can’t trade – which we know they can’t or won’t.
 
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