Yahoo Mail Preview Pane settings won't stick

Discussion in 'Yahoo Mail' started by flashscuba, Oct 13, 2013.

  1. flashscuba

    flashscuba New Email

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    This issue has been a bane of my Yahoo email for years now. I was hoping that this latest update would fix it. But alas, it hasn't. I set my preview pane choice to "preview on the right". But everytime I close out of yahoo mail and come back in, the setting is changed to "no preview" and I have to change it. I'm really getting tired of it.
    Windows 7, 64 bit
    Chrome browser 30.0.1599.69
    Yahoo mail long time premium user

    Thanks,
    Robin
     


  2. THERESA

    THERESA Customer Service Staff Member

    Joined:
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    By premium user do you mean the paid version? Yahoo plus?

    I have tried different things to recreate your problem, and I can't. When I log back in, the preview pane is still there. The preview pane option is not offered if I switch back to basic. It is only available in the full featured version.

    Have you tried a different browser? I would start there. I prefer Firefox personally.

    You can download firefox at the following link
    http://www.emailquestions.com/out.php?q=yahoofirefox

    You can download IE from the following link

    Internet Explorer 10 Enhanced by Yahoo Download Blocked


    Let me know if changing browsers works and if so, which one you used.
     

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