Yahoo Mail does not remember my password

Discussion in 'Yahoo Mail' started by popowich, Nov 18, 2008.

  1. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Do you have a problem with Yahoo Mail not remembering your password?

    You may have a corrupted cookie file that is causing the problem.

    Here are the steps to delete your cookie file in Mozilla Firefox:


    • Open My Computer
    • Click on your C drive
    My Computer Local Disk C Drive.JPG

    • Follow the path to find and delete your Firefox cookie file
    • For me the path was:
    It is also worth nothing that removing the Yahoo cookies with the cookie manager does -not- fix this problem.

    Mozilla Firefox Cookies Manager.JPG

    If you have any additional questions about Yahoo Mail please see our Yahoo Mail Support Forum
     

  2. rjfavro

    rjfavro New Email

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    Thank you so much, it worked. The path wasn't exactly the same but I figured it out.

    I don't know what changed, because it use to work. Now I guess I will have to look for the cookie for my bank too? because it doesn't work anymore either.

    Thanks again
    becky
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Becky,

    I'm happy to hear that this fix helped to solve your problem.

    You may also want to update your anti virus and spyware detection software.

    1. Check your Anti-Virus software and make sure it is up to date. If you do not have an anti-virus program I recommend installing Avast personal edition.
    2. Update and run your anti-spyware program. If you do not have a program that checks your computer for spyware I recommend installing, updating, and running a full scan of your computer with Spybot S&D. You will need to scroll down that page a little bit to find the download link.
     
  4. yukon

    yukon New Email

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    I had a similar issue with other sites. Renaming the cookies.sqlite file to cookies.sqlite.backup worked like a charm.

    Thanks man, its been bugging me that saved passwords weren't working the last few weeks. But not bugging me enough to do any research, Awesome work!
     

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