Yahoo login signin seal picture missing

Discussion in 'Yahoo Mail' started by popowich, Jan 1, 2013.

  1. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Did you try to login to Yahoo and discover that your sign-in seal was missing?

    Triple check that you are not on an imposter site before proceeding!

    Start a new web browser and go directly to mail.yahoo.com

    The most likely causes for the missing seal are that you changed computers or that your cookies were cleared.
     


    Last edited by a moderator: Jan 1, 2013
  2. THERESA

    THERESA Customer Service Staff Member

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    Thanks!! As you know, we always tell people not to log in unless their sign in seal is visible. When I went to log in this morning, mine was missing. It was due to clearing my cookies. (I ran spybot) I had to go directly to mail.yahoo.com to make sure I was at the actual yahoo site before logging in.

    It is very disheartening to think that cookies are relied on to show your sign in seal. I am not very tech savvy. Is there a more secure way for them to do it Ray?
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    Try configuring CCleaner to not remove cookies from yahoo.com

    Use the settings available at Options -> Cookies
     
  4. THERESA

    THERESA Customer Service Staff Member

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    I didn't run Ccleaner
     

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