Yahoo log in for 2 weeks

Discussion in 'Help Desk' started by Jane J, Aug 18, 2011.

  1. Jane J

    Jane J New Email

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    I have to log in to yahoo mail each time I want to view it. The box is checked to stay logged in for 2 weeks but it is not working. It is talking about cookies but I haven't changed any settings.:confused:
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Jane,

    Do you have any security software or a cleanup program such as CCleaner that could be deleting your cookies?

    :welcome: to Email Questions!
     

  3. Jane J

    Jane J New Email

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    I have Norton Internet Security 2010. It hasn't caused a problem before. It just started happening Thurs, 8/18/11
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Which web browser are you using? Did you recently install or upgrade any of your programs?

    In my Firefox Privacy Options here is the section that matters most for keeping cookies :

    Firefox Privacy Settings.JPG
     

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