verification code

Discussion in 'Help Desk' started by hkleegabon, Jan 14, 2013.

  1. hkleegabon

    hkleegabon New Email

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    Dear Sir,

    Because my internet line was down for more that 2 weeks, I use my friend's wireless connection.
    Now they needs me to answer the questions which I had forgotten. However there is another option to access to my yahoo email account through verification code. I click to receive the code and the page indicated that the code had been sent out to this account: hocxxxx@gmail.com. My actual gmail account is hockkui@gmail.com. I open my gmail mailbox for more that 5 times but I didn't receive the code they send.

    Please advise what should be done.
     


  2. THERESA

    THERESA Customer Service Staff Member

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    Can you get back in using your friend's wireless connection again and change the verification email?
     

  3. hkleegabon

    hkleegabon New Email

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    Dear Theresa,

    I try again to login to my yahoo account per your request using my friend's internet connection.

    The same verification code is needed per below:.

    Confirm Your Identity: Receive Verification Code
    You are logging in from a device we don't recognize. Learn whyFor your account safety, please choose either a listed phone number (carrier charges may apply) or email address below to receive a verification code. Learn moreBy email

    • hocxxxx@gmail.com


    Please help.

    Best Regards
     

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