Unable to send message keeps all my mail from being sent

Discussion in 'Help Desk' started by Jan T, Jan 4, 2015.

  1. Jan T

    Jan T New Email

    Jan 4, 2015
    Likes Received:
    Every time I attempt to send an email a box appears says: Unable to send message. If you are sending a link add some text to it.. I have to hit OK. This happens every time I attempt to send a message. The message does not include a link. What can I do?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Hi Jan,

    There are a few reasons why this can happen. Spammy text, links, and sometimes the From: address can trigger the error.

    Any chance you're trying to send through an ISP outgoing mail server (smtp relay) while using an email address From: a different email service such as @yahoo.com?

    If you're using a webmail such as Yahoo, you might need to do something simple such as force reload the page or clear your web browser cache - Yahoo Error - unable to send message

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