Unable to move message

Discussion in 'Help Desk' started by JenniferK, Dec 12, 2016.

  1. JenniferK

    JenniferK New Email

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    Hi All,
    A few days ago I tried to delete emails with no luck. It comes up with "Unable to move Message: Unable to move to Message bin". I then have to click ok. I have deleted scores of emails since but cannot remove 8 emails from a particular day. Any suggestions would be gratefully received...
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Which email service are you using? If you're using an email client on your computer such as Microsoft Outlook or Thunderbird, please let us know that too.
     

  3. JenniferK

    JenniferK New Email

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    It's a hotmail account which may be linked to outlook I think (I'm technology challenged).
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Do you have a mix of local PST and Hotmail IMAP folders? I see complaints that the local + IMAP combo might not be working with Outlook + Hotmail.
     

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