unable to download .dss files with a yahoo account

Discussion in 'Help Desk' started by msjaauhl, Feb 26, 2009.

  1. msjaauhl

    msjaauhl New Email

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    I am a medical transcriptionist. I receive my work via Yahoo email as a download attachment. I receive work from 2 different offices.

    Recently, I am unable to download one office's work. The other office works fine. I can open the letter and the download is there. When I click the download button, nothing happens.

    I can take this same email and email it back to myself and then I can download it. It is a .dss file.

    I use Safari and Firefox. Both have the same problem.

    Please help me. I do up to 100 downloads from this office a week. I do not want to take the extra time to do this job.

    MSJAAUHL
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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  3. msjaauhl

    msjaauhl New Email

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    Already using Yahoo mail classic and the Adobe has been updated.
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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  5. msjaauhl

    msjaauhl New Email

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    Cannot forward due to HEEPA privacy laws.

    Tell me more about a download manager.
     

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