Unable to access email, able to view websites

Discussion in 'Help Desk' started by sweet potato, Feb 13, 2012.

  1. sweet potato

    sweet potato New Email

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    when using a family member's pc/internet service, I can access websites but not able to log in to any email account (yahoo, hotmail, gmail, aol). They have the standard setup: uverse, wireless, vista, IE. Thoughts? Thanks!
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi sweet potato,

    Are you able to reach the login pages?

    Are you able to login?

    Do you get any error messages?

    If you let us know some more specifics and where in the process there is a problem we can better help you to troubleshoot the problem.

    :welcome: to Email Questions!
     

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